29 resources · 27 free
Virtual Assistance & Admin
Deliver remote support — admin systems, tools, and client operations.
Getting Started with Microsoft Word (Coursera GP)
Coursera Guided Project (Judy Richardson): Word basics with free Office 365 — create/save documents, format text, bulleted lists, tables, insert images and links. ~1 hour, desktop only, shareable certificate.
Google: Fundamentals of Digital Marketing (Digital Garage)
Google's official Digital Garage course: 26 modules on SEO, social media, email marketing, display and video advertising, web analytics, and selling online, with practical exercises and quizzes in each module. Finish with a final exam to earn a free Google certificate. Self-paced, about 40 hours, free on Google Skillshop. Built for business owners, career changers, and virtual assistants offering digital marketing support.
Xero Learning: Free Certification Training
Xero's official free training hub with self-paced certification paths (associate, professional, specialist) teaching account setup, sales and purchases, bank reconciliation, and reporting. Live webinars and assessments included, and Xero certifications are free of charge. Built for bookkeepers, accountants, and virtual assistants who manage clients' books. Progress tracking makes it easy to pace learning around client work.
Freelancers Union: Freelancer Resources
Free library of practical guides for running a freelance business: Freelancer 101, client management and getting paid on time, contracts, taxes, health insurance, and LLC formation, plus a contract creator tool. Written for independent workers at any stage; articles are short, actionable, and free to read. Useful for virtual assistants formalizing their own business and managing clients professionally.
Notion: Virtual Assistant CRM Template
Free Notion Marketplace template built for virtual assistants: a client CRM with a contact database, project tracking, onboarding checklists, deliverables tracking, and invoice logging in one workspace. Duplicate it into your own Notion account and customize it. A ready-made operating system for managing multiple VA clients, free to use on Notion's free plan. Template type: a starting surface you then adapt to your own workflow.
Google Workspace Learning Center
Official training hub from Google covering Gmail, Drive, Calendar, Docs, Sheets and Meet with step-by-step tutorials, tips and self-paced lessons. Learn the core productivity and admin workflows every virtual assistant uses daily, from inbox management to document collaboration. Ideal for beginners and VAs wanting official, up-to-date skill references. Content is free, searchable and continuously updated by Google.
Zapier Academy
Zapier's free academy teaches automation fundamentals, workflow design and app integrations that turn repetitive admin tasks into one-click automations. Includes beginner tracks with short video lessons, examples and quizzes. Essential for virtual assistants who manage calendars, CRM data and inboxes across many tools. Free to enroll; optional paid certificates for advanced tracks.
Notion Help Center
Official Notion documentation with guides, tutorials and FAQs covering workspaces, databases, templates, automations and team collaboration. Learn to build client portals, content calendars and project trackers that VAs use to run remote admin businesses. Clear step-by-step lessons with visuals for all skill levels. Free to access and searchable by topic.
Notion Template Gallery
Official gallery of 30,000-plus ready-made templates for project management, CRM, content planning, finance tracking and personal productivity. Each template includes setup guidance and can be duplicated and customized within minutes. Virtual assistants use these to standardize client work, onboarding and reporting. Mostly free templates with some paid creator offerings.
Trello Guide
Trello's official guide teaches the board, list and card system behind its project management tool, with chapters on workflows, automations, power-ups and team collaboration. Virtual assistants learn to manage client projects, content pipelines and task queues visually. Structured lessons with examples and best practices from Atlassian. Free, no account needed to read.
TimeCamp Blog
In-depth articles from TimeCamp on time tracking, productivity, remote work, freelancing and client billing for administrative professionals. Guides cover timesheet best practices, hourly billing, project profitability and workflow efficiency. Written for freelancers and VAs who bill by the hour. Free to read with no registration required.
r/VirtualAssistants
Active Reddit community of virtual assistants sharing tools, pricing advice, client management tips, training recommendations and real-world workflows. Browse threads on starting a VA business, finding clients, setting rates and mastering admin tools. Peer learning with searchable archives of first-hand experience. Free to read and join.
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ClickUp University
ClickUp's free learning platform with courses, learning paths, and certificate exams for every level from novice to expert, covering workspace setup, workflows, admin essentials, and AI features. Learners earn shareable certificates by passing open-book exams, and all core courses are free. A practical way for virtual assistants and operations professionals to master a leading productivity platform and credential the skill.
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monday.com Academy
A mostly-free academy from monday.com with bite-sized lessons, guided learning paths, webinars, and certification superbadges. Courses teach building workflows, automations, and dashboards for team collaboration and operations management. Designed for beginners through specialists, it helps virtual assistants and operations professionals become certified monday.com experts and stand out to employers.
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Alison: Working as a Virtual Assistant
A free CPD-accredited online course from Alison that teaches how to work as a virtual assistant: types of VAs, must-have skills and tools, finding a niche, managing clients, and building a remote support business. Includes assessments, with an optional paid certificate for verified completion. Ideal for career changers and remote workers launching a virtual assistant practice from home.
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Google Applied Digital Skills
Google's free project-based digital skills curriculum where you learn by building real projects in Gmail, Docs, Sheets, and Slides. Each video lesson pairs with hands-on activities and assessments, covering practical skills like managing email, organizing data, and creating documents that transfer directly to virtual assistant work. No experience required, and everything is free with completion credentials available.
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More Than A VA Community
A free global community for virtual assistants founded by experienced VAs, offering a library of guides, templates, and tutorials, plus group programs, live events, and a podcast. Members get practical support for launching and scaling a VA business, including AI adoption resources. Built by VAs for VAs, it is a welcoming place to learn the trade and connect with peers.
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GCFGlobal Learning
Goodwill's free learning platform offers more than two hundred self-paced courses and tutorials covering computer basics, Microsoft Office, email, internet safety, and the everyday productivity skills that virtual assistants use constantly. Lessons combine short video demonstrations with step-by-step text and interactive exercises, and learners can earn certificates of completion. Everything is free and requires only a simple account to track progress.
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GoSkills
A microlearning course platform whose catalog includes business, productivity, and administrative skills such as Microsoft Excel, Outlook, time management, and office organization. Lessons are bite-sized video tutorials with downloadable resources, and certificates are awarded on completion. The free tier includes a selection of courses, while a subscription unlocks the full library, making it a practical upskilling option for virtual assistants and administrative professiona
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Superhuman Blog — Email Productivity
Free blog packed with practical email-management tactics: inbox zero, keyboard-first workflows, triage systems, and focus techniques. Articles are short, actionable, and aimed at people who process high email volumes daily. Useful for virtual assistants who own a client's inbox. No account or payment required to read.
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Clockwise Blog — Time Blocking & Calendar Management
Free articles on time blocking, calendar deep-work protection, meeting management, and scheduling best practices. Explains how to structure calendars around priorities instead of interruptions. Practical templates and step-by-step guides for admins who manage multiple calendars. All content openly readable at no cost.
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Excel Easy — Free Excel Tutorials
Complete, ad-supported free tutorial site covering Excel from basics to functions, pivot tables, and data cleaning. Structured like a mini-course with examples and downloadable practice files. Ideal for virtual assistants doing data entry, spreadsheet upkeep, and reporting. No signup or payment of any kind.
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OpenAI Whisper — Open-Source Transcription Tool & Docs
Free, open-source speech-to-text model with full documentation, setup guides, and usage examples. Lets VAs transcribe meetings, voicemails, and audio files locally at zero cost. Includes model comparison tables and Python examples for automation. The tool itself and all docs are completely free.
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The Points Guy — Beginner Travel Booking Guides
Free guide hub with a dedicated 'Points 101' beginner curriculum on booking flights, hotels, and award travel. Covers fare classes, loyalty programs, and how to find the best-value bookings. Directly useful for VAs who research and book travel for clients. All guides freely accessible.
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Sprout Social — Free Social Media Calendar Template
Free downloadable social media calendar template with columns for platform, content, date, and status. Includes guidance on planning cadence and measuring post performance. Helps admins schedule and track client social content without paid tools. Download is free (email optional), no subscription needed.
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FreshBooks Accounting Hub — Accounting 101 for VAs
Free educational hub with beginner accounting articles: bookkeeping basics, invoicing, expense tracking, cash flow, and taxes for freelancers. Written for non-accountants and relevant to VAs handling client books or their own finances. Includes glossary-style explainers and practical examples. Fully free to read.
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HoneyBook Blog — Client Onboarding & Admin Workflows
Free blog covering client onboarding checklists, proposals, contracts, invoicing, and admin workflow automation for service businesses. Guides written for the solopreneur and assistant audience. Useful for VAs building repeatable onboarding systems for clients. No paywall on articles.
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Clockify Help Center — Time Tracking Documentation
Official help documentation for Clockify, a fully free time tracker. Covers timers, timesheets, projects, reports, and invoicing workflows step by step. Lets freelancers and VAs learn professional time tracking and client billing practices. The tool's free tier and all documentation cost nothing.
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GitLab All-Remote Guide — Remote Collaboration Handbook
Public handbook documenting how a fully remote company collaborates: async communication, meeting norms, documentation culture, and tooling. An extensive free reference for VAs and admins supporting remote teams. Includes concrete templates for async updates and meeting rituals. Freely available to everyone.
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